Indaga Support
Need help? Write to us.
Email [email protected] and we'll reply within two business days.
- Helps to include
- Your device (iPhone, iPad or Mac), the Indaga version, and what you were doing.
- For a brief that failed
- The question you asked and the depth you chose. Failed briefs are refunded automatically.
- Refunds
- Handled by Apple. Go to reportaproblem.apple.com and pick the purchase.
Common questions
How do credits work?
A brief costs 2 credits (Quick), 4 (Thorough) or 8 (Deep). A follow-up question costs 1 and drafting personas costs 2. A brief that fails is refunded. Indaga Pro adds 60 credits each month, which reset at each renewal; credits from packs never expire.
How do I cancel Indaga Pro?
On iPhone or iPad: Settings app → your name → Subscriptions → Indaga Pro → Cancel. On Mac: App Store → your name → Account Settings → Subscriptions. Or in Indaga: You → Manage subscription.
I bought something but don't see my credits.
Open Indaga → You → Restore purchases (on Mac: Indaga → Settings → Restore purchases).
Does Indaga work on iPad and Mac?
Yes. Sign in with the same account and your library and purchases come with you.
How do I delete my account?
In Indaga: You → Delete account (on Mac: Indaga → Settings → Delete account). This permanently removes your account and everything in it.